Return Policy

1. Return Eligibility

You may return products purchased from ElectroHut.shop within 30 days of receiving the item. To be eligible for a return, the product must be in its original condition and packaging. Certain items, such as electronics with opened seals or damaged packaging, may not be eligible for return.

2. Return Process

To initiate a return, please contact our customer support team at [email protected] with your order number and reason for the return. We will provide instructions on how to return the item. Please ensure that the product is securely packed to prevent damage during transit.

3. Refunds

Once we receive your returned item and inspect its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 10 business days for the refund to appear on your account statement.

4. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.

5. Shipping Costs

Shipping costs for returned items are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect item shipped). We recommend using a trackable shipping service to ensure that your return reaches us safely.

6. Non-Returnable Items

The following items are non-returnable: gift cards, downloadable software, and any products marked as final sale. Please check the product description for specific return details before purchasing.

7. Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us at:

Email: [email protected]